Frequently Asked Questions
HOW TO BOOK?
To book your inflatable you can call us on 083 800 5113 or text this number or email us on email@example.com or alternatively find us on facebook and twitter.
DO I NEED TO GIVE NOTICE?
We do not require a lot of notice but booking early for your special occasion is advised to avoid disappointment. We can deliver to you with very little notice.
ARE YOU INSURED?
CLOUD 9 BOUNCY CASTLES are fully insured. We are also IIHF (Irish Inflatable Hire Federation) registered. We also supply safety crash mats with all our inflatables. Insurance certificates and certificates for each of our inflatables can be supplied on request. With us SAFETY COMES FIRST.
HOW DO I PAY?
We require cash on delivery on all of our inflatables. We do not accept credit cards or cheques at this time.
DO I NEED TO PAY A DEPOSIT?
We do not require a deposit at this time on our inflatables, but if you would prefer to pay a deposit on a particular inflatable of your choice we will be happy to accommodate you.
HOW MUCH DO YOU CHARGE FOR YOUR INFLATABLES?
All of our inflatables are priced differently, to get your individual quote on a particular inflatable you can feel free to call or text us at any time and we will get back to you as soon as possible with a quote or alternatively view our prices in our Gallery. Also watch our FACEBOOK page for any special offers we may have.
*Prices may vary depending on intended use ie. business /home /location etc.
WHAT ARE OUR INFLATABLE SIZES?
View our individual inflatable sizes in our Gallery where each castle has their specified size/measurements.
We require at least 24hours notice to cancel an inflatable.
WHAT IF IT RAINS?
The majority of our inflatables have a built in rain cover but if the weather is too bad you may rebook your castle of choice for another day depending on availability.
ARE YOUR INFLATABLES CLEAN?
YES. All of our inflatables are clean. We offer clean, hygienic, healthy and safe environment for all our users.
WHAT SURFACE IS REQUIRED FOR MY INFLATABLE?
The surface we require for all of our inflatables needs to be flat, preferably a grass area. This area must be free from rocks, muck and any sharp objects etc.
*We reserve the right to cancel the booking and not install our inflatables on any ground deemed unsuitable for our inflatables.